We resolve your doubts

FAQ's

Whether you're curious about how the kit works, its safety, or how often to use it, we’re here to provide all the information you need for a safe and effective experience.

Question not here?

Get in touch

support@nevisoral.com

The average response time is 24 hours.

Our customer support operates from Monday to Friday, between 9:00 AM and 6:00 PM BST.

Tonsil stones (or tonsilloliths) are small deposits of debris, mucus, and bacteria that can build up in the crevices of your tonsils. Over time, this material hardens, causing discomfort, bad breath, and, in some cases, infections.

Our kit is designed to help you remove tonsil stones safely and effectively at home. It includes precision tools like a steel pick, dental mirror, and a water syringe, which allow you to locate, remove, and flush out stones easily. The lighting tool and mirror help ensure full visibility, so you can clean even hard-to-reach areas.

Yes! Our tools are specifically designed to be gentle on your tonsils while effectively removing stones. They are made from high-quality, medical-grade materials to ensure safety and comfort during use. Follow the included instructions carefully to avoid irritation.

You can use the kit as often as needed, especially when you feel discomfort or suspect the presence of tonsil stones. For maintenance, we recommend using it regularly to help prevent future stone formation and maintain oral health.

Yes, tonsil stones are a common cause of bad breath. By removing them, you can eliminate the odor caused by trapped bacteria and debris, leaving your mouth feeling fresh and clean.

Absolutely! Our kit includes a detailed instruction manual that walks you through the entire process step-by-step. The tools are easy to use and designed for beginners.

After each use, simply clean the tools with warm water and a mild disinfectant. Allow them to air dry before storing them in a clean, dry place to ensure their longevity and hygiene.

The kit comes with 3 extra batteries to ensure you can keep using the lighting tool without interruption. Each battery should last through several uses, depending on usage frequency.

Our tools are designed to be gentle, but we recommend adult supervision for younger users and extra care for individuals with sensitive tonsils. If you experience any discomfort, discontinue use and consult a healthcare professional.

We offer fast and free shipping on all orders. Once your order is placed, it typically ships within 1-2 business days, and you should receive it within 3-7 business days, depending on your location.